* Complimentary Shipping for all orders $100+

FAQ

SHIPPING

We ship via FedEx, UPS, and USPS. We will choose the least expensive option. If you have a specific carrier needed, please specify during ordering process or contact us.

DO YOU OFFER GIFT CERTIFICATES?

Yes! Contact us, and we will be more than happy to send a gift certificate to your loved human.

HOW SHOULD I STORE MY PRODUCTS?

Ideally, natural products should be kept cooler. However, we do use a small amount of natural preservatives so they will stay healthy and intact at room temperature. If your home is kept above 70 degrees, you may want to keep them in your refrigerator to extend the life.

DO PRODUCTS EXPIRE?

Unfortunately, yes some do.

-The Creamy Lotions are guaranteed for 18 months, and I have many that are still wonderfully effective and smell great at 3 years. 

-The Jojoba oils will never go rancid. And, the jojoba acts as a preservative for the essential oils.

HOW DO I MAXIMIZE ABSORPTION INTO MY SKIN?

Exfoliating is the simplest method of removing your outermost layer of skin. Once this exposed layer of dead skin is removed, your skin will appear brighter.  And warmth opens your pores, so applying moisturizer while they are receptive will help with absorption and deliver the aromatherapy benefits more effectively. 

DO I NEED A PRESCRIPTION?

We create natural products that compliment our bodies. A prescription is not necessary, as we do not offer "medical treatments."

CAN I USE THESE WITH MY OTHER SKINCARE PRODUCTS?

Hmmm...if your other products are also naturally derived, go for it. If you are just wanting to use up an old moisturizer that has less than stellar ingredients, you may want to toss that into the trash.  

ARE ALL INGREDIENTS ORGANIC?

Yes. Everything we use is organic. However, since obtaining "organic certification" is extremely expensive, not all of our ingredients are certified organic through the USDA.

WHAT ARE THE BENEFITS OF ALOE VERA?

There are so many!  Here are some of the highlights:

-anti-aging (due to the abundance of Vitamin C, Vitamin E, and betacarotene)

-non greasy, softens the skin, and unclogs pores

-antimicrobial & anti-inflammatory properties

-diminishes skin blemishes & age lines

-heals dry skin, balances oily skin, and can even be helpful in soothing psoriasis

-for acne prone skin, the antimicrobial, antiseptic, and gentle cleansing offered by Aloe is wonderful to treat pimples without causing damage. The abundance of polysaccharides and gibberellins encourage new cells while offering a reduction of inflammation & redness. It also works as an astringent that reduces the size of pores, flushing out the excess sebum, microbes, and dirt.

-combats dandruff, conditions & softens hair, stimulates hair growth (by increasing circulation to the scalp, it activates new hair growth). Aloe Vera contains proteolytic enzymes and other essential minerals & vitamins which help repair dead skin on the scalp.

-the healing from sunburns & other minor burns is accelerated due to Aloes anti-inflammatory & cooling properties. The gel can provide a layer of skin protection, which preserves moisture. The healing process is sped up due to the plethora of antioxidants & minerals found in the plant.

-as an after shave treatment, the Aloe Vera gel helps to keep the skin hydrated and heals burns by razors and smaller nicks & cuts.

-increase the production of collagen in the body and skin elasticity.

-contains powers to boost skin cell reproduction, reduce redness, and fight skin inflammation, it is a natural treatment for stretch marks and acne marks.

-tightens the skin by improving its elasticity. It also stimulates collagen and hyaluronic acid production, thus preventing wrinkles.

 WHAT IF I AM ALLERGIC TO INGREDIENTS?

Thankfully, the ingredients we use are mostly hypo-allergenic. However, there are exceptions to everything. If you find that the product is creating an allergic reaction, please contact us to discuss.

WHICH PRODUCTS ARE BEST FOR MY SKIN TYPE?

Please take our SKIN QUIZ. This will ask you questions about your skin, your environment, and your lifestyle.  If you aren't sure or disagree with the results, give us a call and we will help you select the best match, for you.

HOW OFTEN SHOULD I APPLY LOTION?

Depending upon where you live, your hydration level, and your lifestyle, the frequency will change. Application after showering, is a great place to start.  *don't forget to exfoliate in the shower!

WHAT ARE FACIAL INGREDIENTS?

The Liquid African Black Soap has African Black Soap powder, Aloe Vera, and essential oils of Lavender, Tea Tree, Thyme, and chamomile.  *the ABS powder comes from Ghana and is the nutrient rich remains of cooking plantain skins, cocoa pods, palm leaves, and bark from the Shea tree. The plants can vary.

The Iron it Out, is made with both small & large particle of Hyaluronic Acid, Aloe Vera gel, and essential oils of Geranium. 

Silky Smooth has an Aloe Vera rich base, 3 sizes of Silk Particles [silk amino acids (small particle to reach the deepest layers for repair), silk peptides (mid-size particle penetrates deeply and offers nourishment), silk powder (sits atop the skin to offer protection from the environment and keeps moisture in)], and essential oil of rose.

WHAT ARE YOUR SAFETY & TESTING PROTOCAL?

All Sun Valley Remedies products are tested on humans.  And we use a lot of humans!  We have chosen to do real-life testing rather than laboratory testing for a simple reason:  the laboratory doesn't have skin and it definitely doesn't have reactive skin. 

We have a R&D team that is comprised of people. They range in age from newborns to 97 years old and identify as any gender. They live in numerous places from a humid tropical location to a smog-ridden urban city to high-mountain-desert. And they do everything from ranching to surf instructor to desk jockey in a/c to pro-athlete. Some eat meticulously, while others will eat anything put in front of them....the same goes for their water-intake.

DO YOU OFFER WHOLESALE?

Yes. We would like to talk with you about introducing our great line of moisturizers to your customers. We may be able to come to your location, and have a “sample table” so your customers can try it. After all, we know that ONCE THEY TRY IT…THEY BUY IT.

CUSTOM BLENDS? PRIVATE LABEL?

We would like to help you offer your friends, family, company, and customers a very thoughtful body care option. The price will be near that of our regular/stock aromatherapy blends…this allows you to get creative with your purpose. Holiday gifts from your personal collection? Thank you gifts to your customers? Hostess gifts (a great thing to keep a private stock of)?